JIRA Subject Matter Expert (SME)
Full Time • Hybrid - US
Benefits:
- Free Medical Insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are looking for an experienced functional JIRA Subject Matter Expert for one of our federal projects.
An ideal candidate should have enough skills to customize Jira workflows, build dashboards, optimize Jira boards and design reports to provide end-users and leadership with meaningful operational/performance metrics and status reports using Atlassian JIRA tools. Additionally, he should be able to prepare user training to ensure all team members understand how effectively and efficiently utilize JIRA for managing epics , stories and tasks.
Responsibilities
- Serve as internal SME on the JIRA tool including JIRA, Advanced Roadmap, Agile Hive, SAFe, etc.
- Familiarity with Jira Align and confluence
- Design and develop appropriate Portfolio, Epic, Tasks, Sub-tasks, Stories etc. as per requirement for a large enterprise-level implementation
- Create and maintain detailed technical and user-facing documentation for internal reports and building dashboards
- Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira
- Advise/propose custom workflows, fields, permission schemes, post functions, etc.
- Consult on ways to optimize and improve Jira boards and process workflows and identify where functionality can or cannot meet user requests.
Qualifications
- Minimum of 3 years of experience with agile software development techniques methodologies and best practices
- Strong communication/presentation skills to effectively interact with team members, scrum masters and leadership
- Experience building, managing and enforcing standards
- Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time
- Experience in an Agile/Scrum organization
- An ability to thrive in highly flexible environments
Work Location: Fort Bragg, North Carolina
Clearance : Active Top Secret or higher clearance required for this position
Flexible work from home options available.
Compensation: $80,000.00 - $105,000.00 per year
About Us
Tech Soft Inc. is an information technology services company that is minority and women owned, providing innovative business solutions to federal government end clients like DoD, FBI, U.S. Air Force, etc; transforming business through innovation leveraging Information Technologies; it delivers hi-tech services, consulting, and systems integration, performance testing and technical automation testing.
Our expertise covers a wide range of specialisms and we are always seeking new opportunities and innovations. Tech Soft Inc. offers advanced consultation services in Enterprise Resource Planning and Systems Integration, Digital Signature implementation, DevSecOps, Performance Testing, Technical Test Automation and Deployment Automation.
We help clients deliver innovation to their customers and improve cost and effectiveness by leveraging Information Technologies. We provide advisory services and expertise so that our clients keep control of their processes and projects, can customize as much as required by directly managing the resources provided and keep ownership of their assets and systems. Our three practices: Business Innovation, Operational Excellence and IT Leadership offer a range of cost effective transformation and innovative solutions tailored to Federal ERP and other sectors.
We help clients deliver innovation to their customers and improve cost and effectiveness by leveraging Information Technologies. We provide advisory services and expertise so that our clients keep control of their processes and projects, can customize as much as required by directly managing the resources provided and keep ownership of their assets and systems. Our three practices: Business Innovation, Operational Excellence and IT Leadership offer a range of cost effective transformation and innovative solutions tailored to Federal ERP and other sectors.
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